Welcome to Highstone Global University — and congratulations on taking this step. Whether you are joining us from Lagos or London, Delhi or Dallas, Manila or Cape Town, you are now part of a learning community that spans more than fifty countries.
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Our promise to you
- A rigorous education held to one global standard.
- 24/7 access to your courses and digital libraries.
- Real human support from advisors, instructors, and student services.
- Fair treatment under clear rules, with the right to be heard and appeal.
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What we ask of you
- Engage honestly and submit your own work.
- Engage regularly and build a steady study rhythm.
- Engage respectfully across cultures, faiths, and time zones.
Important:
The University Handbook is the formal rulebook, and the Academic Catalog lists programs and courses. Where this student guide summarizes a policy, those documents remain authoritative.
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Your first steps
Getting Started
Your enrollment checklist
1Confirm your admission and program with the Admissions Office.
2Complete first-term registration and arrange fees or a payment plan.
3Set up your HGU learning platform account and verify access.
4Complete the Academic Integrity Declaration before study begins.
5Visit the Library Portal and explore the World Library.
6Meet your academic advisor, assigned within your college.
Orientation
Every new student completes a short guided orientation covering the learning platform, libraries, study expectations, and support services. Treat it as your first course.
Technology you need
You need a reliable device and internet access. Most materials can be downloaded for offline study, and flexible arrangements may be available for connectivity challenges.
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Academic structure
How Your Studies Work
3Typical credits per foundation course
135Approx. learning hours per course
14Weeks in a typical course rhythm
15Credits in a standard full-time semester
The 14-week course rhythm
A typical course includes twelve teaching weeks, a mid-term consolidation week, and a final revision week. Recorded lectures, readings, discussions, and assessed tasks are guided by the weekly course outline.
Modes of study
OnlineFully digital with flexible scheduling within deadlines.
BlendedOnline study combined with scheduled live sessions.
Supervised independent studyAvailable for advanced and research students by arrangement.
Remember
Your syllabus is your contract.
It states course outcomes, weekly content, assessment weights, resources, and policies. Read it in week one and clarify questions early.
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24/7 research access
Using the HGU Libraries
HGU's library suite is available 24 hours a day, every day, from anywhere in the world.
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Master Academic Library
The deep collection organized by college and department.
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College Library
Your college's dedicated view of relevant academic collections.
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World Library
One search across HGU resources and 130+ curated global open-access sources.
Research tips
- Start with the World Library search.
- Use your course Learning Resources list.
- Cite everything you use and ask early when unsure about citation style.
- Remember: open access does not mean copy-paste.
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Build strong habits
Study Skills for Success
01Protect study time
Schedule study like appointments: same days, same hours.
02Log in regularly
At least three times a week. Daily is even better.
03Join discussions
Forums carry marks and are a central part of HGU community learning.
04Start early
Begin assignments when they open and avoid late penalties.
Studying across time zones
Deadlines include their time zone. Convert them to your local time at the start of the course and add them to your calendar.
When life happens
For documented illness, family emergencies, or work crises, contact your advisor before deadlines to discuss extension or deferral procedures.
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Grades and academic integrity
Assessment & Integrity
Typical foundation course assessment
10%Formative quizzes
10%Discussion participation
20%Written assignments
20%Applied project + presentation
40%Final examination
Grading scale
A70–100%Excellent
B60–69%Very Good
C50–59%Good
D45–49%Pass
E40–44%Marginal Pass
FBelow 40%Fail
Academic integrity — the plain version
- Submit only your own work and cite every source you use.
- Do not share answers or accounts or submit work produced by someone else.
- AI may support learning where permitted, but AI-written work submitted as your own is a violation.
- Permitted AI use must be acknowledged when required.
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You are not studying alone
Getting Help
Academic advisor
Your guide for course selection, pacing, extensions, and academic difficulty.
Technical support
For platform or access problems, use the help desk or contact Admissions. Include screenshots and your student ID.
Accessibility
Reasonable accommodations are available through a confidential process. Apply early.
Wellbeing
Reduced loads, deferrals, and flexible arrangements may be available. Ask for help early.
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Fairness and responsibility
Your Rights & Responsibilities
You have the right to
- Fair and respectful treatment.
- Clear program, fee, and assessment information.
- Timely feedback on assessed work.
- Privacy for your student records.
- Appeal and grievance procedures with clear timelines.
You are responsible for
- Meeting deadlines and engaging with courses.
- Honest work and conduct.
- Keeping contact and payment arrangements current.
- Treating staff and students with courtesy.
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Fees, refunds and scholarships
Money Matters
Fees & payment plans
Program fees are published before each intake. Installment plans may be arranged with the Bursar before term begins.
Refund policy
Application, registration, and administrative fees are non-refundable. Tuition becomes non-refundable once the term or module begins.
Scholarships
Merit- and need-based awards are published annually. Applications are free.
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Start local, start early
Problems & How to Solve Them
Golden rule
Most problems resolve fastest at the closest point.
Contact your instructor for course matters, your advisor for academic-path issues, the help desk for technical faults, and the Bursar for money questions.
Academic appeals — three steps
1Raise it informallySpeak with your instructor first.
2Formal appealEscalate to the Head of Department if unresolved.
3Final appealAppeal to the College Dean, with Senate review where required.
Emergency:
For anything threatening your immediate safety, contact local emergency services first, then inform the University so support can be arranged.